Features & Functionalities

Features & Functionalities

Back To Homepage

Our portal is a comprehensive platform designed to streamline training management for multi-agency safeguarding departments, including children’s and adult safeguarding, community safety partnerships, and other multi-agency boards. It enables seamless collaboration across agencies with secure, external access for all partners, eliminating the need for internal-only systems or additional partner licensing fees. The system provides tailored tools for each user role, ensuring efficient administration, communication, and reporting.  And best of all it’s unlimited users and support at one flat fee !!

Key Features for Every User Type

Business Support Officer

  • Set up and publish unlimited courses online with no cap on course numbers
  • Advertise courses to gauge interest before committing to delivery
  • Manage venues, schedules, and registrations effortlessly
  • Approve, reject, rebook, or cancel applications with ease
  • Automate alerts, notifications, and tailored communications (e.g., customizable email/SMS content for acceptances, rejections, or updates)
  • Communicate with users via email and SMS with flexible, editable templates
  • Charge for courses, including attendance fees or non-attendance cancellation fees, with integrated payment management
  • Auto-generate certificates upon course completion or evaluation submission
  • Maintain a complete, accessible history of practitioner training records online
  • Generate a wide range of reports, including:
    • Attendance by course, agency, or date
    • Charging and cancellation/non-attendance reports
    • Evaluation reports with quantitative and qualitative data
    • Comparison reports across evaluations

Practitioners

  • Register for courses easily via a user-friendly portal—no complex forms
  • Access a unique training portal with personal training records, pre-reading materials, and course resources
  • Keep line managers informed of bookings automatically
  • Access course materials and schedules instantly
  • Submit evaluations (pre-course, post-course, or impact evaluations) tailored to each course
  • Download certificates upon completion of required evaluations
  • Track full training history in one secure, centralized place
  • Optional two-factor authentication (2FA) for secure access, meeting stringent identity verification requirements

Trainers

  • Manage assigned courses efficiently
  • Upload pre-course and post-course learning materials accessible to all attendees
  • Provide feedback on training sessions for reporting and improvement
  • Access course-specific evaluation data to assess impact Advanced Evaluation Features
    • Set tailored evaluation stages for each course, including:
      • Pre-course evaluation questions
      • Post-course evaluation questions
      • Impact evaluation questions (e.g., sent weeks or months after the course)
        • Customize evaluation content to align with course objectives
        • Automatically generate certificates upon completion of all required evaluations
        • Run evaluation comparison reports and access quantitative and qualitative data for in-depth analysis

Remote Participation

Our platform is fully integrated with Zoom for seamless video communication, but we also accommodate other leading platforms such as Microsoft Teams and Google Meet. Whether you prefer Zoom or an alternative solution, our system ensures reliable and accessible online training with full scheduling and management capabilities.

Unlike Phew and Learning Pool, which require expensive per-user licenses and focus on isolated e-learning, Multi-Agency Safeguarding Training supports real-time, multi-agency collaboration—ensuring practitioners share best practices across services.

Ready To Collaborate?

Get In Touch

Contact Us